Field Service Coordinator Job at Bayer Built, Pompeys Pillar, MT

  • Bayer Built
  • Pompeys Pillar, MT

Job Description

JOB SUMMARY:

Complete field service requests to repair products that have defects or warranty issues. Ensure customer satisfaction with Bayer Built Products and Services.

ESSENTIAL FUNCTIONS:

  • Schedule Field Service work and repair of Millwork products
  • Travel to Bayer Built territories to complete warranty work
  • Field repair interior and exterior door issues
  • Skilled craftsmanship
  • Excellent communication skills
  • Coordinate with Field Service Coordinator paperwork and schedule appointments with customers
  • Gather and inspect product
  • Follow up with production team leaders issue identified
  • Completes necessary credit paperwork for customers
  • Follow up with internal contact to identify product concerns
  • Identify charge backs to vendors

SECONDARY RESPONSIBILITIES:

  • Computer tracking and reporting for completed types of work and analysis of issues
  • Follow up with Quality Control / Team Leader

NECESSARY KNOWLEDGE, SKILLS & ABILITIES:

  • Must have understanding of BBW products
  • Attention to detail
  • Possess valid driver’s license and a clean driving record (willing to travel in rural and metro areas)
  • Must be able to work independently

EDUCATION AND EXPERIENCE:

  • High School Diploma
  • Carpentry or cabinet making school preferred
  • Experience working with Bayer Built products

Required Work Hours: Various, Monday - Friday

Employment Type: Full Time
Salary: $30 - $35 Hourly

Job Tags

Hourly pay, Full time, Monday to Friday

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